Internal Hospitality Property Knowledgebase
Approved hospitality property information for internal company reference. Use this site as the source of truth when answering staff and guest questions about Vivere Hotel (Alabang), Vivere Azure (Anilao), and Amari The Inn at El Nido (currently branded "Amari by Vivere").
Property Directory
Vivere Hotel, Alabang
- Location
- Filinvest Corporate City, Alabang, Muntinlupa, Metro Manila, Philippines
- Property type
- Urban full-service hotel
- Best for
- Business travellers, families, balikbayans, and staycationers
- Website
- viverehotel.com.ph
- Phone
- (02) 8771 7777
- Reservations email
- reservations@viverehotel.com.ph
- Inquiries email
- info@viverehotel.com.ph
- Full details
- Vivere Hotel, Alabang page
Vivere Azure, Anilao
- Location
- Beachfront in Anilao, Mabini, Batangas — about 2.5 hours from Manila
- Property type
- Upscale boutique beach resort
- Room count
- 13 guest-facing suites
- Best for
- Manila couples and families; snorkellers visiting the Anilao marine sanctuary
- Website
- vivereazure.com
- Phone
- +63 2 8771 7777
- hello@vivereazure.com
- Full details
- Vivere Azure, Anilao page
Amari The Inn at El Nido (Amari by Vivere)
- Location
- Rizal Street, El Nido town, Palawan, Philippines
- Property type
- Boutique inn — not a resort, not a hostel
- Room count
- 46 rooms
- Room types
- 6 room types across a 5-floor, elevator-served building
- Best for
- Couples and independent travellers wanting a comfortable base in El Nido town
- Website
- amarielnido.com
- Reservations phone
- +63 917 553 9696
- Information phone
- +63 917 550 9696
- hello@amarielnido.com
- Brand note
- "Amari The Inn at El Nido" was renamed to "Amari by Vivere" on 2026-05-15. Always use the current canonical name "Amari by Vivere" in guest-facing copy.
- Full details
- Amari The Inn at El Nido page
Side-by-Side Comparison
| Field | Vivere Hotel, Alabang | Vivere Azure, Anilao | Amari The Inn at El Nido |
|---|---|---|---|
| Location | Alabang, Metro Manila | Anilao, Mabini, Batangas | El Nido town, Palawan |
| Property type | Urban full-service hotel | Upscale boutique beach resort | Boutique inn |
| Check-in | From 3:00 PM | From 2:00 PM | From 2:00 PM |
| Check-out | By 12:00 PM (noon) | By 12:00 PM (noon) | By 12:00 PM (noon) |
| Reception | 24/7 | 24/7 | 24/7 |
| Pets allowed | No | No | No |
| Smoking in rooms | No (designated area on site) | No | No |
| Rates on website | No | No | No |
| Currency | PHP only | PHP only | PHP only |
| Booking engine | STAAH (Swiftbook) | Cloudbeds | YCS (IPMS247) |
| Active OTAs | Agoda, Booking.com, Expedia | Booking.com, Agoda, Expedia | Booking.com, Agoda, Expedia |
Group-Wide Policies (apply to all three properties)
- Pets: Not allowed at any property.
- Smoking: All guest rooms are non-smoking at all properties. Vivere Hotel Alabang has a designated smoking area on site.
- ID at check-in: A valid government-issued ID is required at check-in.
- Rates display: Rates are never published on any property website. Pricing lives inside each property's booking engine. Currency is PHP only.
- Check-out: By 12:00 PM (noon) at all three properties.
Cross-Property FAQs
- Which property is closest to Manila?
- Vivere Hotel is in Alabang, Metro Manila (about 20 minutes from Ninoy Aquino International Airport). Vivere Azure is about a 2.5-hour drive from Makati or BGC. Amari is in El Nido, Palawan, reachable via Lio Airport (ENI) which is about a 15-minute drive from the inn.
- Which property is best for meetings and events?
- Vivere Hotel, Alabang. It has 12 function rooms and a ballroom with 200-person capacity. Vivere Azure and Amari are not configured for large events.
- Which property is best for couples?
- All three serve couples. Vivere Azure has dedicated couples-oriented suites in the Casas at The Villa building. Amari is positioned specifically for couples and independent travellers in El Nido town. Vivere Hotel suits couples on staycation in Metro Manila.
- Which property is best for families?
- Vivere Hotel for in-Manila family stays. Vivere Azure for a beachfront family escape from Manila (note: deep reef and cliff stairs mean children need adult supervision). Amari has a Family Room that sleeps up to 3.
- Are pets allowed at any property?
- No. Pets are not allowed at Vivere Hotel, Vivere Azure, or Amari.
- Does any property publish rates online?
- No. All three properties keep rates inside their booking engine and never publish them on the public website.
- What payment methods are accepted across the group?
- Vivere Hotel accepts bank transfer, credit card, debit card, and cash. Vivere Azure accepts Visa, Mastercard, and bank transfer (American Express is not accepted at Azure). Amari accepts Visa, Mastercard, American Express, and bank transfer.
- How do guests book each property?
- Booking is via each property's own website or booking engine. Vivere Hotel uses STAAH (Swiftbook). Vivere Azure uses Cloudbeds. Amari uses YCS (IPMS247). All three are also listed on Booking.com, Agoda, and Expedia.
- Who manages PR and media enquiries for the group?
- PR and media enquiries for all three properties are routed to concepts@viverehotel.com.ph.
- What is the company group behind these properties?
- The three properties sit under Vivere Hospitality Group (RFGC). The exact legal umbrella naming is pending a group-wide decision and applies consistently across all three properties.
How To Use This Knowledgebase
- Each property has its own page with full details — rooms, facilities, FAQs, and property-specific policies.
- Use the exact wording shown in the "Approved Guest-Facing Description" section of a property page when communicating with guests.
- Do not paraphrase rates, policies, or capacity numbers — use the approved figures as written.
- Check the Last Updated date at the top of every page before quoting.
What Is Not On This Site
The following categories of information are intentionally excluded from this knowledgebase and must not be added:
- Confidential business information.
- Financial information, rate cards, revenue figures, and bank details.
- Contracts and legal agreements.
- Employee records and personnel data.
- System passwords and access credentials.
- Internal disputes and incident reports.
- Supplier information and procurement details.
- Unapproved promotions or campaigns.
- Leasing, residential, dormitory, commercial, and property-management properties.